Part-Time Trade & Retail Team Leader — Drive Sales

Topps Group; Hemel Hempstead; Hybrid; GBP 26,000 - 34,000; Part time

Benefits offered by this job

Sales commission and bonus

Generous Staff Discount

Benefits platform discounts

Job summary

Topps Tiles is seeking a Deputy Manager to be at the heart of the store’s success, working with the Store Manager to lead, motivate and inspire the team while driving commercial results for the trade business.

You will strengthen local trade relationships, build loyalty, and position Topps as the go-to destination for tiles. You’ll be a confident communicator, a proven leader, and capable of achieving sales and profit targets.

Responsibilities

• Supporting the Store Manager to lead and motivate the store team, ensuring consistent delivery of great service, strong sales behaviours and operational excellence.
• Taking ownership of the trade side of the business — growing relationships, driving repeat purchases and increasing local trade market share.
• Using the Topps Sales Framework to proactively build meaningful relationships with trade customers, uncovering their needs and confidently recommend the right products.
• Coaching and engaging the store team to help them spot opportunities, strengthen customer conversations and deliver both trade and retail sales and profit targets.
• Leading by example on the shop floor — influencing, inspiring, and closing sales with confidence.
• Ensuring the store maintains high operational standards and delivers an unrivalled customer experience every time.

Skills

Leadership

Sales

Communication

Job description

Topps Tiles is seeking a Deputy Manager to be at the heart of the store’s success, working with the Store Manager to lead, motivate and inspire the team while driving commercial results for the trade business.

You will strengthen local trade relationships, build loyalty, and position Topps as the go-to destination for tiles. You’ll be a confident communicator, a proven leader, and capable of achieving sales and profit targets.