Part-Time Test Centre Administrator & Customer Support

Pearson; Torquay; On-site; GBP 15,000 - 19,000; Part time

Job summary

Pearson VUE in Torquay is hiring a Test Centre Administrator to support exams in a busy centre. The role requires providing secure test delivery and top-class customer service in a quiet testing environment.

You will work shifts across early mornings and weekends, minimum 11.25 hours per week, with a 6-month contract and a potential to go permanent. Basic English and Maths schooling preferred; familiarity with Microsoft Office is a bonus.

Qualifications

• Frontline customer service experience preferred.
• Able to follow exam procedures and maintain security.

Responsibilities

• Welcome, greet and check-in customers/test-taking candidates.
• Comply with exams testing security and procedures.
• Verify personal identification documents and explain rules.
• Proctor/invigilate candidates during exams.
• Troubleshoot technical issues with IT/other departments.
• Perform light housekeeping duties as needed.

Skills

Customer service

Attention to detail

Team player

Flexibility

Education

School qualifications in English and Maths

Tools

Microsoft Office

Job description

Pearson VUE in Torquay is hiring a Test Centre Administrator to support exams in a busy centre. The role requires providing secure test delivery and top-class customer service in a quiet testing environment.

You will work shifts across early mornings and weekends, minimum 11.25 hours per week, with a 6-month contract and a potential to go permanent. Basic English and Maths schooling preferred; familiarity with Microsoft Office is a bonus.