Part-Time Store Supervisor: Customer Excellence Leader

Ryman; Bromley; Hybrid; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Pension scheme

Holiday entitlement + wellbeing day

Training programme

Apprenticeship programs

Mental health support

Staff discount

Cycle2Work scheme

Long service awards

Referral scheme

Job summary

Ryman Bromley is seeking a Store Supervisor to join our team on a 16 hours per week contract. You will support the store management team, drive sales and deliver excellent customer service in line with Ryman standards.

You'll help train colleagues, maintain visual standards, handle daily store operations and ensure security and accuracy of systems. This role is ideal for motivated individuals who enjoy teamwork and tackling challenges in a fast-paced environment.

Qualifications

• Experience in retail or supervisory role preferred.
• Strong customer service focus with ability to train others.
• Confident in handling multiple tasks in a fast-paced environment.

Responsibilities

• Act as ambassador for Ryman and Theo Paphitis Retail Group; learn all aspects of the business.
• Drive sales and customer service to support store turnover and revenues.
• Assist with training of colleagues and maximise team performance.
• Ensure security and accuracy of all company systems and adherence to policies.
• Maintain high visual merchandising standards and store housekeeping.
• In the absence of Store/Deputy Manager, take accountability for safety and branch operations.
• Motivate colleagues to achieve KPIs and liaise with Retail Support Centre for issues.

Skills

Customer service

Leadership

Teamwork

Communication

Sales skills

Problem solving

Tools

POS systems

Job description

Ryman Bromley is seeking a Store Supervisor to join our team on a 16 hours per week contract. You will support the store management team, drive sales and deliver excellent customer service in line with Ryman standards.

You'll help train colleagues, maintain visual standards, handle daily store operations and ensure security and accuracy of systems. This role is ideal for motivated individuals who enjoy teamwork and tackling challenges in a fast-paced environment.