Part-Time Sheltered Housing Support Assistant

Portsmouth City Council; Horndean; On-site; GBP 1,515,000 - 1,929,000; Part time

Job summary

Portsmouth City Council is recruiting a part-time Support Assistant for 18.5 hours per week at Connors Keep, Sheltered Housing for residents aged 55 and over. You will provide practical daily support, assist with domestic tasks, and help residents maintain independence with care when needed.

You will liaise with families and professionals, ensure safety, and support the Scheme Manager. DBS checks apply and right to work in the UK is required.

Qualifications

• Be caring, approachable and enjoy supporting and listening to people.
• Demonstrate a professional, flexible and reliable approach.
• Communicate clearly and confidently with residents and provide advice in accurate spoken English.
• Have good written communication skills and basic numeracy.
• Be willing to provide domestic assistance and, in an emergency, support with personal care.
• Be physically able to undertake moving and handling tasks.
• Work effectively as part of a team and confidently on your own.
• Remain calm when responding to emergencies, challenging behaviour or difficult situations.
• Have basic IT skills, including the use of Microsoft Word and Outlook.
• Be willing to work across other sheltered housing schemes when required.

Responsibilities

• Provide practical day-to-day support to residents.
• Include domestic assistance and personal reassurance; assist with personal care in emergencies.
• Liaise with families, care agencies, social workers and GPs.
• Support the Scheme Manager with building security and health and safety checks.
• Promote social activities for residents.
• Occasionally support other sheltered housing schemes.

Skills

Caring

Communication

Teamwork

Numeracy

Moving & handling

IT literacy

Right to Work in UK

Tools

Microsoft Word

Outlook

Job description

Portsmouth City Council is recruiting a part-time Support Assistant for 18.5 hours per week at Connors Keep, Sheltered Housing for residents aged 55 and over. You will provide practical daily support, assist with domestic tasks, and help residents maintain independence with care when needed.

You will liaise with families and professionals, ensure safety, and support the Scheme Manager. DBS checks apply and right to work in the UK is required.