Part-time Service Manager

Royal Mencap Society; Northampton; On-site; GBP 21,000 - 30,000; Part time

Job summary

Mencap in Northamptonshire is seeking a Part-time Service Manager to lead the staff team, ensuring high standards of care and service delivery. Reporting to the Area Operations Manager, you will develop people, manage performance, and support individuals with learning disabilities.

The role requires flexibility to cover shifts seven days a week, travel between locations, and the ability to lead in a busy environment. Strong leadership, experience in social care, and IT competence are essential.

Qualifications

• Experience in social care sector with people with autism, mental health or behaviours that challenge.

Responsibilities

• Ensure that the service is fully compliant.
• Practice Management
• Observing staff to ensure high standards are continuously met
• Ensure all Health & Safety regulations are met
• Liaising with the families and other stakeholders of the people we support
• Ensuring the continuous development of the team.
• Competent in using IT.

Skills

People management

Leadership

Interpersonal skills

IT competence

Job description

A new and exciting opportunity has arisen for a Part-time Service Manager to join our team in Northamptonshire.

Would you like to finish work each day knowing that you have made a difference? It's not just a job, it's a life experience. Join us and help us change lives! Mencap delivers high quality personalised support to people with a learning disability and their families.

Reporting to the Area Operations Manager, you will be accountable for the people management and development within the staff team. This is a key role in guaranteeing the quality of our service delivery.

You will be self-motivated and have a passion for positive change and the confidence to make difficult decisions under pressure. Having strong interpersonal skills will be essential for this role with the ability to build effective relationships with staff and the people we support.

Your working week is flexible covering 7 days per week.You will need to be flexible with the days you are able to work, as you may need to work an early, late or some weekend work depending on the service needs, also to be part of the manager on call system, also to be able to cover for other service managers in the area when on leave. Flexibility is key together with the ability to travel to different work locations.You may need to cover the odd shift in case of emergency. This will require you to do some front-line support work with the individuals we support.

To be considered for this role you must have experience and knowledge within the social care sector, working with people with autism, mental health and behaviours that challenge.

You should also have experience leading teams in Learning Disability services.Strong leadership is key to the success of our services.We want to recruit leaders who can demonstrate they have the potential to excel within our team orientated workplace. In return, we are committed to developing your potential even further.

As well as a nationally recognised training programme within the charity sector we also provide excellent career development opportunities, attractive pension scheme, competitive holiday allowance, childcare vouchers, discounts of different high street retailers and much more

Key Responsibilities:

• Ensure that the service is fully compliant
• Practice Management
• Observing staff to ensure high standards are continuously met
• Ensure all Health & Safety regulations are met
• Liaising with the families and other stakeholders of the people we support
• Ensuring the continuous development of the team.
• You must be competent in using IT.

Have you thought about working for Mencap?

Mencap is a leader in providing excellent support to people with a learning disability.Our vision is a world where people with a learning disability are valued equally, listened to and included.

Everyone wants a purposeful job - to do something really meaningful.Everything we do at Mencap keeps the people we support at the centre of what we do.

With us, it’s never ‘just a job’.In return for your hard work and passion you can find real and meaningful work experience, access to some excellent benefits alongside our competitive pay.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the directgov website.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do.We welcome applications from everyone, so come as you are and join us.Together we are Mencap!

No two days are ever the same, sometimes they may be challenging but they will always positive so to be considered!

Interviews will be held at our Kettering Office on 7th October.

*All roles are subject to an enhanced DBS check and suitable references.