Part-time Sales Associate WHITE CITY

Moose Knuckles Canada; Greater London; On-site; GBP 16,000 - 20,000; Part time

Job summary

Moose Knuckles Canada is seeking a Part-time Sales Associate to join our crew. We require luxury experience and strong product knowledge to deliver authentic service and memorable customer journeys.

You will sell, build client relationships, maintain store standards, restock, and support in-store events. A minimum of 2 years in mid-luxury or luxury retail is preferred, with teamwork and a willingness to go the extra mile essential.

Qualifications

• Minimum 2 years of mid-luxury or luxury experience.
• Strong product knowledge and authentic clienteling skills.
• Ability to deliver memorable customer experiences with attention to detail.

Responsibilities

• Selling, clientelling and providing a memorable experience to each customer.
• Engaging in conversation in a genuine manner.
• Providing relevant and detailed product knowledge in each customer interaction.
• Providing speedy service.
• Completing large transactions with high level of attention to detail.
• Taking customer information for follow up and email blasts.
• Keeping the store clean and maintaining strong visual standards.
• Restocking sales floor and keeping store tidy during downtime.
• Understanding diversity and inclusion in day-to-day interactions.
• Follow the rules; comply with company policies and operations.

Skills

Luxury experience

Product knowledge

Customer service

Teamwork

Job description

WHAT WE BELIEVE.

We believe in inclusion, we believe in self-expression, we believe in no judgement and we believe in individualism.

WHO WE ARE.

We are bold, we are tenacious, we are courageous and brave. We are a cast of characters; We embrace our differences and we share our likenesses.

Some of What's in it for You!

Moose Knuckles is looking for a Part-time Sales Associate to join our crew. We dare to be different, and you should too. Service for us is about being authentic, irreverent and honest. We elevate the experience by being ourselves. You have luxury experience, and know the importance of quality craftsmanship, product knowledge, outreach and genuine connections. You elevate the experience at each step of the customer journey and drive for better results every shift.

Some of what you'll do:

Selling, clientelling and providing a memorable experience to each customer. Engaging in conversation in a genuine manner. Providing relevant and detailed product knowledge in each customer interaction Providing speedy service. Completing large transactions with high level of attention to detail. Taking customer information for follow up and email blasts. Keeping the store clean and maintaining strong visual standards. Restocking sales floor and keeping store tidy during downtime. Understanding the importance of diversity and inclusion and how it plays a role in our day to day interactions with each other and with customers. Follow the rules; understand and comply with all company policy, procedures and operations

Some of what you'll need:

Minimum 2 years of mid-luxury or luxury experience. You call your most valued customers when there is something they'd love. You know all the key performance points around our jackets and deliver them with charm. You know how to elevate an experience for everyone that walks in our door You always drop what you're doing when customers walk in, offer water, a smile and a joke. You are honest with the customer. You know teamwork makes the dream work. You're not afraid of losing a sale if your co-worker can sell it better. You know if you can lean, you can clean, and nobody needs to tell you to get a move on.