Part-Time Retail Supervisor: Lead Team & Service

Toolstation Limited; Wood Green; Remote; GBP 12,000 - 15,000; Part time

Benefits offered by this job

30 days holiday

Company pension and life assurance

Bonus scheme

Cycle to work

Save and buy as you earn

Discounts across Travis Perkins

Financial education and support

Recognition awards

Discounts at over 1000 retailers

Family friendly policies

Job summary

Toolstation is seeking a Retail Supervisor in Wood Green for 20 hours per week. You’ll be the face of Toolstation, delivering great service, stocking shelves, and supporting the Store Manager. You’ll manage early starts and late finishes as the store opens 7 AM–8 PM.

You’ll build relationships with customers while leading by example and developing your leadership skills within the Travis Perkins Group framework, with access to Toolstation Academy programs.

Qualifications

• Excellent customer service and communication skills.
• Ability to work as part of a team and lead by example.
• Willingness to learn and develop retail leadership skills.

Responsibilities

• Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
• Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
• Delivering great service. Providing a great customer experience with a smile – no matter how busy you are and coaching the team to do the same.
• Asking questions and building relationships. Making sure our customers leave the branch with everything they need for the job.
• Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

Skills

Customer service

Teamwork

Reliability

Flexibility

Job description

Toolstation is seeking a Retail Supervisor in Wood Green for 20 hours per week. You’ll be the face of Toolstation, delivering great service, stocking shelves, and supporting the Store Manager. You’ll manage early starts and late finishes as the store opens 7 AM–8 PM.

You’ll build relationships with customers while leading by example and developing your leadership skills within the Travis Perkins Group framework, with access to Toolstation Academy programs.