Part-Time Retail Supervisor: Lead & Drive Store Sales

Deichmann SE; Stoke-on-Trent; On-site; GBP 17,000 - 18,000; Part time

Job summary

Deichmann SE is seeking a Retail Supervisor for our Hanley store in Stoke-on-Trent. This part-time, permanent role offers 16 hours per week with an up to £13.91 per hour rate plus hourly sales commission.

You will support the store management, deliver excellent customer service, and help drive sales while maintaining a well-merchandised shop floor. Ideal candidates show energy, a positive attitude, leadership ability, and prior retail supervisory experience.

Qualifications

• Experience in customer-facing, fast-paced retail environments.
• Ability to lead a team and supervise store operations in manager's absence.
• Experience with cash handling, till operations and banking procedures.
• Prior supervisory experience in retail preferred.

Responsibilities

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complementary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Skills

Customer service

Team leadership

Cash handling

Retail experience

Job description

Deichmann SE is seeking a Retail Supervisor for our Hanley store in Stoke-on-Trent. This part-time, permanent role offers 16 hours per week with an up to £13.91 per hour rate plus hourly sales commission.

You will support the store management, deliver excellent customer service, and help drive sales while maintaining a well-merchandised shop floor. Ideal candidates show energy, a positive attitude, leadership ability, and prior retail supervisory experience.