Part-Time Retail Supervisor - Lead & Elevate Customer Experience

Sodexo Group; United Kingdom; Remote; GBP 21,000 - 24,000; Part time

Benefits offered by this job

Free onsite parking

Mental health support

Employee Assistance Programme

Cycle to Work scheme

Volunteering day

Discounts for you and your family

Job summary

Sodexo Group in Warminster is seeking a Retail Supervisor to lead a busy retail operation, supporting the team and delivering a great customer experience. You’ll be hands-on, organized, and confident in leading by example, maintaining high standards across service, food safety, presentation and compliance.

The role suits someone who enjoys working with people, thrives in a fast-paced environment and wants to develop leadership skills. 30 hours per week offered with shifts across 5 days.

Qualifications

• Previous customer service supervisory experience is essential.
• Willingness to develop across retail, food service and bar/leisure operations.
• Strong leadership and people-management skills.

Responsibilities

• Lead the day-to-day retail operation, ensuring policies and standards are followed.
• Supervise and develop team members, promoting a positive working environment.
• Manage stock ordering, security and cash handling in line with procedures.
• Promote events and attractions to increase customer engagement across facilities.
• Deliver excellent customer service and respond to feedback and surveys.
• Maintain Health & Safety, Food Safety, COSHH and Quality Control; act as Duty Manager when required.

Skills

Customer service leadership

English proficiency

Education

NVQ or equivalent supervision qualification

Job description

Sodexo Group in Warminster is seeking a Retail Supervisor to lead a busy retail operation, supporting the team and delivering a great customer experience. You’ll be hands-on, organized, and confident in leading by example, maintaining high standards across service, food safety, presentation and compliance.

The role suits someone who enjoys working with people, thrives in a fast-paced environment and wants to develop leadership skills. 30 hours per week offered with shifts across 5 days.