Part-Time Retail Store Ambassador — Help Beat Cancer

Cancer Research UK; Stevenage; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

Benefits package

Job summary

Cancer Research UK is hiring a part-time Retail Store Assistant at the Stevenage Superstore. You will join the Trading team to deliver excellent customer service, support fundraising targets, and maintain shop standards.

The role reports to the Shop Manager and requires flexibility to cover a 22.5-hour week across three days. The position offers a meaningful role in our mission to beat cancer, with a generous benefits package and opportunities for development.

Qualifications

• Understanding of what makes great customer service.
• Experience in a busy customer service environment.
• Ability to manage own workload and work independently when required.
• Ability to work well in a team.
• Excellent communication skills.
• Flexibility to cover rota needs and balance life outside work.

Responsibilities

• Provide excellent customer and supporter service.
• Work as part of the shop team to achieve sales and fundraising targets.
• Maintain shop standards including visual presentation and health and safety compliance.
• Build relationships with local community and Cancer Research UK colleagues.
• Support fundraising events to hit targets.
• Take keyholder responsibility as needed (training provided).

Skills

Customer service

Busy environment

Workload management

Teamwork

Communication skills

Flexibility

Job description

Cancer Research UK is hiring a part-time Retail Store Assistant at the Stevenage Superstore. You will join the Trading team to deliver excellent customer service, support fundraising targets, and maintain shop standards.

The role reports to the Shop Manager and requires flexibility to cover a 22.5-hour week across three days. The position offers a meaningful role in our mission to beat cancer, with a generous benefits package and opportunities for development.