Part-Time Retail Customer Service Supervisor (16 hrs/wk)

B&M Retail Limited; Swindon; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Store discount

Colleague portal discounts

Job summary

B&M Retail Limited in Swindon is recruiting a Customer Service Supervisor for a permanent part-time role, 16 hours per week, with daytime, evening and weekend shifts. As part of the team you will support the Customer Service Manager in running the cash office and checkout area, ensuring our team delivers the best service.

Ideal candidates will be enthusiastic retail professionals who can lead a small team, handle cash processes, merchandise the store and maintain a welcoming, compliant shopping

Qualifications

• Experience supervising a small team in retail.
• Strong numerical and problem-solving skills.
• Flexible attitude with ability to work daytime, evenings and weekends.
• Excellent customer service orientation.
• Proficient in cash handling and store policies.

Responsibilities

• Support the Customer Service Manager in cash office and checkout areas.
• Ensure colleagues deliver excellent customer service.
• Assist with store processes to meet legal requirements.
• Merchandise the store to provide welcoming environment and drive sales.
• Protect company assets.

Skills

Team leadership

Customer service

Retail operations

Problem solving

Flexible working hours

Tools

Cash handling

Job description

B&M Retail Limited in Swindon is recruiting a Customer Service Supervisor for a permanent part-time role, 16 hours per week, with daytime, evening and weekend shifts. As part of the team you will support the Customer Service Manager in running the cash office and checkout area, ensuring our team delivers the best service.

Ideal candidates will be enthusiastic retail professionals who can lead a small team, handle cash processes, merchandise the store and maintain a welcoming, compliant shopping