Part Time-Product Operations Assistant

China Telecom Global; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

China Telecom Global in London is seeking a product operations specialist to support mobile product design, testing and delivery across European and Chinese supplier networks. The role focuses on platform operations, configuration, SIM management and workflow processing.

You will collaborate across departments, analyze data, and liaise with international partners to ensure smooth operations and timely issue resolution, while leveraging Excel and SQL skills to drive business insights.

Qualifications

• Bachelor's degree or above in a related discipline (Telecommunications, Computer Science, IT, or similar).
• Proactive collaboration across departments and with external suppliers.
• Strong analytical and problem-solving skills to identify and resolve product/platform issues.
• Good data analysis skills; proficient in Excel; SQL knowledge preferred.

Responsibilities

• Support day-to-day product operations: mobile design, testing and acceptance.
• Assist in product delivery and resolve technical and product-related issues for key customers.
• Liaise with suppliers in Europe and China to support supplier development and procurement workflows.
• Assist with platform operations: system configuration, SIM management, configurable workflows.
• Conduct competitor research and analyse business data to support operations and optimisation.

Skills

Learning agility

Communication

Coordination

Execution

Analytical thinking

Data analysis

English & Chinese communication

Education

Bachelor's degree in Telecommunications Engineering

Tools

SQL

Excel

Job description

Key Responsibilities:

• Support the team's day-to-day product operations, including mobile product design, product testing and acceptance.
• Support product delivery and assist in resolving technical and product-related issues for key customers.
• Liaise with suppliers in Europe and China, supporting supplier development and relationship maintenance, as well as product procurement and settlement processes.
• Assist with platform operations, including system configuration, SIM management and configurable workflow processing.
• Conduct competitor research, collect and analyse business data, and support platform operations and optimisation.

Requirements:

• Bachelor's degree or above, preferably in Telecommunications Engineering, Computer Science, Electronic Information Engineering, Network Engineering, Information Management or a related discipline.
• Strong learning, communication, coordination and execution skills, with the ability to proactively drive collaboration across departments and with external suppliers.
• Strong logical and analytical skills, with the ability to independently identify and analyse issues relating to products, platforms or business operations and drive them through to resolution.
• A good understanding of mobile telecommunications. Previous internship or work experience in telecommunications, internet product operations, IT system operations or project management is preferred.
• Good data analysis skills, with proficiency in Microsoft Excel and other office software for data organisation, reporting and analysis. Knowledge of SQL or other data analysis tools is preferred.
• Strong written and verbal communication skills in both English and Chinese, with the ability to communicate and coordinate effectively with domestic and international suppliers and business partners.