Part-Time Practice Manager: Lead Ops & Team Culture

inspiring vet care; Wigan; On-site; GBP 27,000 - 33,000; Part time

Benefits offered by this job

Private medical insurance

Pension scheme

Cycle to Work

Retail discounts

Job summary

inspiring vet care, the UK’s leading vet care provider, is offering a part-time Practice Manager role at Gilmore Veterinary Surgery in Wigan. The 24-hour-per-week position is spread across three days and focuses on non-clinical operations, people management, and delivering an outstanding client experience.

You’ll oversee rosters, recruitment, budgeting, compliance with RCVS standards, and contribute to a collaborative culture in a single-site practice with in-house labs and diagnostics.

Qualifications

• Proven experience in a management role, ideally within healthcare, veterinary, or service-led environments.
• Strong people management skills and team development.
• Ability to manage competing priorities and drive operational excellence.

Responsibilities

• Lead non-clinical team and culture.
• Oversee day-to-day operations and workflows.
• Deliver excellent client journey from first contact to follow-up care.
• Manage rotas, recruitment, onboarding and team development.
• Drive financial performance, budgeting and KPI management.
• Monitor performance and support practice growth and improvements.
• Ensure compliance with RCVS standards, health & safety, and regulatory requirements.
• Maintain facilities, equipment and stock levels.
• Handle client feedback and resolve issues professionally.

Skills

People management

Operations management

Leadership

Stakeholder management

Job description

inspiring vet care, the UK’s leading vet care provider, is offering a part-time Practice Manager role at Gilmore Veterinary Surgery in Wigan. The 24-hour-per-week position is spread across three days and focuses on non-clinical operations, people management, and delivering an outstanding client experience.

You’ll oversee rosters, recruitment, budgeting, compliance with RCVS standards, and contribute to a collaborative culture in a single-site practice with in-house labs and diagnostics.