Pet Welfare Assistant – Off‑Site Care & Foster Support

Blue Cross; Hitchin; Vor Ort; GBP 22.000 - 27.000; Vollzeit

Benefits dieser Stelle

38 days holiday rising to 43 with long

Health cash plan

Pension scheme

Professional fees for CPD

Life assurance

Volunteer days

Employee discounts

Zusammenfassung

Blue Cross is seeking a Pet Welfare Assistant for off-site services in Hertfordshire. The role involves managing a caseload of pets in foster care or Home Direct, ensuring welfare standards and rehabilitation plans, and providing strong customer service to adopters and foster carers.

Based at our Hertfordshire rehoming centre, the role includes on-site accommodation duties, two-week rota shifts, and opportunities to support our mission of finding loving homes for pets.

Qualifikationen

• Experience of having previously worked or volunteered with domestic animals or in an animal welfare environment.
• Good experience of recording information and communicating with others.
• Previous experience in a customer focused environment and achieving high customer satisfaction.
• Good organisational and administration skills including computerised systems.
• A full driving licence.
• Ability to demonstrate, understand and apply Blue Cross values.

Aufgaben

• Manage a defined number of pet cases within off-site pet care, including rehoming, Home Direct, or temporary crisis care.
• Ensure welfare standards are met and rehabilitation plans are followed for pets in foster homes.
• Act as the public face of Blue Cross in Hertfordshire, delivering excellent customer service.
• Coordinate and support overnight checks or on-site accommodation when required.
• Contribute to rapid and compassionate assessments to prepare pets for new homes.

Kenntnisse

Animal welfare

Customer service

Record keeping

Driving licence

Communication

Teamwork

Ausbildung

Animal behaviour qualification

Jobbeschreibung

Blue Cross is seeking a Pet Welfare Assistant for off-site services in Hertfordshire. The role involves managing a caseload of pets in foster care or Home Direct, ensuring welfare standards and rehabilitation plans, and providing strong customer service to adopters and foster carers.

Based at our Hertfordshire rehoming centre, the role includes on-site accommodation duties, two-week rota shifts, and opportunities to support our mission of finding loving homes for pets.