Part-Time Parent Support & Guidance Officer

Ci Ni; Belfast City District; Hybrid; GBP 17.000 - 22.000; Teilzeit

Zusammenfassung

Parentline NI is seeking a Part-time Parent Support Officer to provide confidential support, advice and guidance to parents and family members via telephone, email, web chat/instant messenger/Zoom and face-to-face sessions.

The role involves assessing parent needs, offering ongoing support or signposting to suitable agencies, and actively conducting outreach to promote the service. The position includes a in-person Monday, Tuesday evening, and one Saturday every four weeks.

Aufgaben

• Deliver confidential support, advice and guidance to parents and other family members via telephone, email, web chat/instant messenger/Zoom and face-to-face support.
• Assess parent need and provide ongoing support or signpost to appropriate agencies.
• Engage in outreach and promotion of the service to raise awareness and reach.

Jobbeschreibung

Parentline NI is seeking a Part-time Parent Support Officer to provide confidential support, advice and guidance to parents and family members via telephone, email, web chat/instant messenger/Zoom and face-to-face sessions.

The role involves assessing parent needs, offering ongoing support or signposting to suitable agencies, and actively conducting outreach to promote the service. The position includes a in-person Monday, Tuesday evening, and one Saturday every four weeks.