Parent Support Advisor - Temporary until 31st August 2027

St Joseph's Catholic Academy; Tees Valley; On-site; GBP 20,000 - 24,000; Full time

Job summary

St Joseph's Catholic Academy in Tees Valley is seeking a temporary Parent Support Advisor to strengthen home–school partnerships and support pupils' wellbeing, attendance and learning.

You will work closely with parents and carers, provide one-to-one guidance, signpost to external services, run parenting workshops, and help families navigate issues such as behaviour, routines and finances. The role demands empathy, discretion and strong communication.

Qualifications

• Experience in supporting families and safeguarding awareness.
• Excellent communication and discretion in handling sensitive information.

Responsibilities

• Offer one-to-one support to parents and carers.
• Signpost to external services and resources.
• Facilitate parenting workshops and group sessions.
• Help families navigate issues such as behaviour, routines, housing or financial hardship.

Skills

Empathy

Communication

Partnership building

Job description

St Joseph's Catholic Academy is looking to appoint a temporary Parent Support Advisor until 31st August 2027. As a Parent Support Advisor, you will play a key role in strengthening the partnership between home and school, helping families to overcome challenges that may affect their child's learning, wellbeing, or attendance. This role is ideal for someone who is empathetic, approachable, and passionate about supporting children and their families.

You will work closely with parents and carers to provide guidance, practical support, and early intervention strategies. Your responsibilities may include offering one-to-one support, signposting to external services, facilitating parenting workshops, and helping families navigate issues such as behaviour, routines, housing, or financial hardship.

Collaboration is central to this role—you’ll liaise with school staff, safeguarding teams, and local agencies to ensure a joined-up approach to pupil support. By building trust and positive relationships, you’ll help create a supportive environment where families feel empowered and pupils are better able to thrive in school.

This is a rewarding and impactful role that requires excellent communication skills, discretion, and a genuine commitment to making a difference in the lives of children and their families.