Part-Time Operations & Customer Support Coordinator

Redline Group Ltd; Sulham; On-site; GBP 17,000 - 22,000; Part time

Job summary

Redline Group Ltd is seeking an experienced Operations Coordinator (Part Time) based in Aldermaston to support day-to-day operations and customer service. You will coordinate orders, maintain records, prepare quotations, and assist the sales team with documentation to ensure accurate and timely deliveries.

The role requires strong organisation, proactive communication, and the ability to work independently in a collaborative team. Part-time flexibility is essential to meet business needs.

Qualifications

• Proven experience in an operations coordination, sales administration, or customer service role.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills with a proactive, customer-focused approach.
• Proficient in Microsoft Office and CRM systems.
• Ability to work independently and as part of a collaborative team (part-time flexibility required).

Responsibilities

• Operations & Customer Support Coordination - Act as a primary point of contact for customer and internal enquiries, providing timely, professional support and ensuring smooth day-to-day operations.
• Order Processing & Management - Handle customer orders from initial enquiry through to delivery, ensuring accuracy, efficiency, and full end-to-end coordination.
• Sales & Commercial Support - Support the sales and operations teams by preparing quotations, proposals, and associated documentation, helping ensure customer requirements are met.
• Logistics & Scheduling - Coordinate deliveries, monitor stock levels, and liaise with internal departments and suppliers to ensure efficient fulfilment of orders.
• Administrative & Systems Support - Maintain accurate records, update CRM systems, manage customer accounts, and produce regular operational and sales reports.

Skills

Operations coordination

Sales administration

Customer service

Organisational skills

Communication skills

Tools

Microsoft Office

CRM systems

Job description

Redline Group Ltd is seeking an experienced Operations Coordinator (Part Time) based in Aldermaston to support day-to-day operations and customer service. You will coordinate orders, maintain records, prepare quotations, and assist the sales team with documentation to ensure accurate and timely deliveries.

The role requires strong organisation, proactive communication, and the ability to work independently in a collaborative team. Part-time flexibility is essential to meet business needs.