Part-Time Operations & Logistics Coordinator

TRP RECRUITMENT; Greater London; On-site; GBP 15,000 - 21,000; Part time

Job summary

TRP RECRUITMENT is seeking an organised, proactive Operations & Logistics Coordinator for a growing dog accessories business. This part-time role (20 hours/week) is ideally based in Central London, five days per week, to ensure efficient movement from supplier to customer with excellent service and precise processes.

You will oversee logistics, inventory, invoicing and order fulfilment, guaranteeing timely delivery and accurate records.

Qualifications

• Experience in retail margins, operations, supply chain and admin.
• Knowledge of import/export procedures and customs documentation is desirable.
• Strong organisational skills with excellent attention to detail.
• Experience with inventory or stock management systems.
• Confident using AI, Microsoft Excel pivot tables and Xero Finance package.

Responsibilities

• Management of margin spreadsheets, collating info & presenting findings.
• Coordinate all inbound and outbound deliveries.
• Manage shipping documentation, customs paperwork and import duty processes.
• Liaise with customers, freight forwarders, couriers and customs agents to ensure smooth import and delivery of goods.
• Monitor stock levels and maintain accurate inventory records, proposing re-ordering, checking for stock losses & proactively working out the problem & presenting solutions
• Process customer / factory orders accurately and efficiently.
• Prepare and issue customer invoices.
• Track orders from dispatch through to successful delivery.
• Ensure customers receive their products on time and resolve any delivery issues promptly.
• Identify opportunities to improve operational efficiency and customer experience.
• Assist with purchasing and supplier order management.
• Coordinate warehouse and storage requirements.
• Monitor courier performance and negotiate service improvements where appropriate.
• Assist with demand planning and replenishment.
• Support finance with invoice reconciliation and payment queries.
• Help maintain operational procedures and documentation.
• Provide administrative support to the wider business as required.

Job description

TRP RECRUITMENT is seeking an organised, proactive Operations & Logistics Coordinator for a growing dog accessories business. This part-time role (20 hours/week) is ideally based in Central London, five days per week, to ensure efficient movement from supplier to customer with excellent service and precise processes.

You will oversee logistics, inventory, invoicing and order fulfilment, guaranteeing timely delivery and accurate records.