Part-Time Medical Secretary for MSK & Physio (NHS)

Dorset HealthCare University NHS Foundation Trust; Bournemouth; Sur place; GBP 17 000 - 21 000; Temps partiel

Résumé du poste

Dorset HealthCare University NHS Foundation Trust seeks a part-time Medical Secretary to join the MSK/Physio team at Boscombe Community Hospital. The role covers administration, reception support, and processing the patient journey from triage through discharge.

You will provide friendly, professional service, ensure timely typing of reports and letters, and work with primary care referrers and clinicians to meet RTT targets. DBS checks are required.

Qualifications

• NVQ level 3 or equivalent in office procedures.
• Experience in a healthcare setting is desirable.
• Ability to work under pressure and as part of a team.
• Strong IT skills with MS Office.

Responsabilités

• Support administration for Specialist services (MSK, Physio, MSK Triage, ENT) ensuring administrative needs are met.
• Assist with the Reception Team and cover the reception desk as needed and answer patient calls.
• Drive efficient processing of the patient journey from triage, diagnostics, onward referral, typing of reports to discharge.
• Establish and maintain communication with Primary Care referrers, clinicians, secondary care and independent providers.
• Ensure patients and contacts are dealt with in a friendly, professional manner and RTT targets are met.

Connaissances

Teamwork

Customer service

Initiative

Healthcare experience

Patient-focused

Formation

NVQ 3 in office procedures

Outils

Microsoft Word

Microsoft Excel

Sys1 knowledge

Description du poste

Dorset HealthCare University NHS Foundation Trust seeks a part-time Medical Secretary to join the MSK/Physio team at Boscombe Community Hospital. The role covers administration, reception support, and processing the patient journey from triage through discharge.

You will provide friendly, professional service, ensure timely typing of reports and letters, and work with primary care referrers and clinicians to meet RTT targets. DBS checks are required.