Part-Time Medical Receptionist | Warm Front Desk & Admin

Hartlepool & Stockton Health Ltd; Tees Valley; On-site; GBP 12,000 - 18,000; Part time

Job summary

Hartlepool & Stockton Health GP Federation is hosting this part-time Medical Receptionist position for Park Lane Surgery. The role involves being the first point of contact for patients, providing a warm and efficient service, and supporting both clinical and admin teams with reception duties.

Ideal candidates will have strong customer service, calm and professional demeanor, solid IT skills, and the ability to work well in a team with flexibility and reliability.

Qualifications

• Has excellent customer service skills.
• Is calm, professional and approachable.
• Is confident using computer systems and has good IT skills.
• Can work well as part of a team.
• Is flexible and reliable.

Responsibilities

• Answer the phone and greet patients in a friendly, welcoming manner.
• Book and manage appointments for patients.
• Assist patients with enquiries and direct them to the appropriate service.
• Support the clinical and administration team with reception and general admin duties.

Skills

Customer service

Telephone skills

IT literacy

Team player

Flexible

Job description

Hartlepool & Stockton Health GP Federation is hosting this part-time Medical Receptionist position for Park Lane Surgery. The role involves being the first point of contact for patients, providing a warm and efficient service, and supporting both clinical and admin teams with reception duties.

Ideal candidates will have strong customer service, calm and professional demeanor, solid IT skills, and the ability to work well in a team with flexibility and reliability.