Part time Lodge Manager

TieTalent; Glastonbury; On-site; GBP 17,357 - 21,214; Part time

Benefits offered by this job

24 days annual holiday + Bank Holidays

Day off on your Birthday

Professional development and qualifications

Job summary

A leading estate management company in Glastonbury is seeking a Lodge Manager to oversee property maintenance and ensure excellent customer service. The ideal candidate will have experience in retirement living or related fields and possess strong administrative skills. This position offers 30 hours of work per week, additional benefits including life assurance, and a supportive working environment focused on enhancing residents' lives.

Qualifications

• Experience in retirement living or related sectors is preferred.
• Strong interpersonal skills with a friendly personality.
• Ability to manage maintenance and safety effectively.

Responsibilities

• Manage maintenance of the property and provide top-notch service.
• Liaise with customers and suppliers, scheduling maintenance.
• Organize activities and events for residents.

Skills

Excellent customer service

Administrative skills

Ability to work independently

Tools

Microsoft Office

Job description

Overview

Churchill Estates Management are recruiting for an exceptional Lodge Manager for one of our existing developments in Glastonbury, Somerset. We seek someone who loves working with people, with a background in administration and customer service. This varied and interesting role will see you co-ordinating the development and related activities, making a positive difference every day to the lives of our Home Owners and providing a hassle and worry-free retirement living lifestyle.

Role Details

• Salary: £19,286 per annum, plus excellent benefits
• Hours: 30 hours per week - Monday to Friday, 09:00 am to 16:00 pm
• Location: Cavendish Lodge, Glastonbury - BA6 9FD

Responsibilities

• Reporting to the Area Manager, you\'ll be managing both the maintenance of the property and providing a first-class service to Owners.
• In this autonomous role, you\'ll be the trusted, \'go-to\' person on-site and a \'friendly neighbour\' for Owners.
• You will liaise with a range of customers and suppliers, managing contractors, scheduling maintenance, completing health and safety checks, organising activities and events for Owners and much more!

About You

• This position is ideally suited to people with experience of similar backgrounds such as retirement living, social housing, hospitality, uniformed services, charity and health & social care sectors.
• A successful Lodge Manager is someone who loves to work \'front of house\' and is focused on providing a first-class customer service with excellent administration skills.
• Your passion for excellent customer service is vital. With the focus on providing a happy and fulfilling lifestyle for the Owners, you\'ll have an outgoing and friendly personality with a love of people.
• You'll know when to act with sensitivity and diplomacy but also have the efficiency and assertiveness to manage the safety and the security of the development, displaying good judgement and the ability to be calm under pressure.
• Despite the high levels of social contact with residents, you will be happy working alone and independently, using your own initiative.
• To support with the organisation of events and to effectively administer the maintenance of the site, you\'ll be an accomplished administrator, computer literate, with previous experience of using Microsoft Office applications, including Excel and Outlook.

Benefits

• Annual holiday entitlement of 24 days + Bank Holidays
• A day off on your Birthday
• Life Assurance
• Eye Care reimbursement
• Colleague Introduction reward scheme
• Professional development and qualifications
• Thorough induction and ongoing training
• Immensely rewarding work

About Us

We are Churchill Estates Management, a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 220 developments nationally. That means we oversee more than 9,000 apartments, providing property services and customer care to over 11,000 retired people. We are rapidly growing and have ambitious plans for the future. Join us and be part of a professional, award winning, customer focused team.

Our Company Values

TORCH: Trust / Openness / Respect / Communication / Honesty

We understand the importance of protecting your personal data when you submit a job application. For more information on how we process your personal data please read our Privacy Policy.