Part-Time Library Supervisor – Lead a Dynamic Frontline Team

London Borough of Newham; Greater London; On-site; GBP 41,000 - 44,000; Part time

Job summary

London Borough of Newham is seeking a Library Supervisor for East Ham, a busy flagship library within its service. The role leads frontline staff, oversees service delivery and maintains stock presentation while driving improvements and engaging with partners to deliver a wide activity programme.

You will manage a team, develop staff, and ensure high-quality customer service for residents, with emphasis on community focus and continuous improvement.

Qualifications

• Experience frontline team leadership in a public library setting.
• Excellent customer service focused on residents.

Responsibilities

• Lead and develop frontline library assistants, ensuring professional service.
• Manage the team and resources to keep the library running smoothly.
• Provide training and continuous development for the team and self, and drive performance improvements.
• Collaborate with partners to deliver impactful events and activities aligned with DCMS outcomes.

Job description

London Borough of Newham is seeking a Library Supervisor for East Ham, a busy flagship library within its service. The role leads frontline staff, oversees service delivery and maintains stock presentation while driving improvements and engaging with partners to deliver a wide activity programme.

You will manage a team, develop staff, and ensure high-quality customer service for residents, with emphasis on community focus and continuous improvement.