Library Team Manager

Hampshire County Council; Hedge End; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Generous annual leave

Occupational sick pay

Access to Local Government Pension Scheme

Employee Assistance Programme

Job summary

A local government authority in Hedge End seeks a dynamic Library Team Manager to lead Hedge End and West End Libraries. You will manage a diverse team, drive community engagement, oversee operations, and work on countywide projects. Ideal candidates will have proven leadership skills and a focus on customer service, as well as a commitment to community well-being. This full-time position offers competitive benefits and a chance to make a significant impact.

Qualifications

• Proven leadership experience in a customer-focused environment.
• Excellent interpersonal skills for building positive relationships.
• Ability to motivate and engage team members.
• Community and customer-focused approach to make a positive impact.
• Strong organisational skills to work under pressure.
• Awareness of health and safety requirements in public-facing settings.

Responsibilities

• Champion the role of libraries by providing diverse opportunities.
• Manage and develop the library team to enhance performance.
• Support services across multiple libraries.
• Oversee building management and health and safety.
• Lead countywide projects linked to service vision.
• Collaborate with community partners for outreach and projects.

Skills

Leadership experience

Interpersonal skills

Motivation and engagement

Community focus

Organisational skills

Health and safety awareness

Customer service orientation

Job description

Join to apply for the Library Team Manager role at Hampshire County Council.

Pay range

This range is provided by Hampshire County Council. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

As a Library Team Manager, you’ll shape the culture and future of one of the busiest and most popular Library Services in the country. Hampshire Library Service, with 40 sites and over 4.8 million annual visitors, is looking for a dynamic Library Team Manager to lead Hedge End and West End Libraries.

Working with a large team of core staff and volunteers, you’ll be at the forefront of driving growth and engagement, ensuring the libraries remain vibrant community hubs. In addition to overseeing your core libraries, you’ll contribute to the wider service by supporting six libraries across the Winchester and Eastleigh area – offering a diverse and rewarding leadership experience that spans multiple communities.

What you’ll be doing

• Championing the role of Hedge End and West End Libraries by ensuring they provide opportunities for people of all ages to explore, engage, and discover.
• Managing and developing your team to ensure the libraries reach their full potential.
• Providing support across a cluster of libraries to enhance service delivery.
• Overseeing building management including health and safety, contractor management, and staff training programs.
• Leading and implementing countywide projects linked to the service vision.
• Collaborating with local community partners and building outreach and project work to develop the role of the library within the community.

What we’re looking for

• Proven leadership experience, ideally within a customer‑focused environment, with a track record of successfully managing teams or projects.
• Excellent interpersonal skills to build positive relationships with staff, customers, and community partners.
• Ability to motivate and engage with team members by understanding and adapting to their unique personalities and working styles.
• Community and customer‑focused approach, dedicated to making a positive impact through library services.
• Strong organisational skills with the ability to work under pressure and prioritise tasks effectively.
• Awareness of health and safety requirements, preferably within a library or similar public‑facing setting.
• Lead a committed and enthusiastic team who take pride in providing high quality customer service and making a difference to local residents and communities.
• Career growth and development: Take on a new challenge and make a significant impact.
• Work‑life balance: Enjoy a fulfilling career with a good balance between work and home life. The role will include working some weekends and occasional evening work.
• Employee support: Access to Health Assured’s comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• Competitive benefits package: Including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme.

Additional information

To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details.

Applicants can expect to hear from us within two weeks of the advertised closing date.

We are unable to offer sponsorship for this role; therefore it is essential that you already have the right to work in the UK before applying.

Other job titles you may be searching for: Library Service Team Manager, Library Manager, Library Supervisor, Team Leader, Library Coordinator, Manager.

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Seniority level

Not applicable

Employment type

Full‑time

Job function

Management, Customer Service, and Administrative

Industries

Government Administration