Library Assistant: Digital Skills & Community Events

London Borough of Newham; Greater London; On-site; GBP 30,000 - 31,000; Full time

Job summary

London Borough of Newham is seeking a Library Assistant to join Newham Libraries on a 30-hour week pro rata basis. The role involves assisting customers, shelving, digital support, information and signposting, and supporting events including Under 5s storytimes.

You will help promote books and reading and engage with the public across our ten libraries. We value excellent customer care, a love of reading, strong literacy and numeracy, and good IT skills.

Qualifications

• Libraries or customer-facing experience preferred.
• Passion for reading and talking about books.
• Interest in STEM and digital engagement.
• Strong literacy and numeracy and IT skills.
• Experience running activities and working with the public.

Responsibilities

• Assist customers with transactions and enquiries.
• Shelving books and maintaining displays.
• Provide basic digital assistance and sign-posting.
• Support events and activities including Under 5s storytimes.
• Promote books and reading and engage with the public.
• Support outreach and resident forums when required.
• As duty managers, may open/close buildings and handle bookings/payments.

Skills

Customer service

Reading & books

Literacy

Numeracy

IT skills

Events experience

Public engagement

Digital literacy

Job description

London Borough of Newham is seeking a Library Assistant to join Newham Libraries on a 30-hour week pro rata basis. The role involves assisting customers, shelving, digital support, information and signposting, and supporting events including Under 5s storytimes.

You will help promote books and reading and engage with the public across our ten libraries. We value excellent customer care, a love of reading, strong literacy and numeracy, and good IT skills.