Part-Time Leisure Assistant — Evenings & Weekends

School 21; Southampton; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Oasis Academy Lord's Hill is seeking a proactive Leisure Assistant to join the Leisure Team, delivering excellent customer care to community users during evenings and weekends. The role centers on bookings, reception duties, and basic site maintenance while ensuring safety and quality service.

You will work as part of a team under the Community Lettings Manager, with occasional shifts on other days and a fixed 11 hours per week. DBS checks and fluent English are required for applicants.

Qualifications

• Experience in customer service and admin tasks is desirable.
• Enhanced DBS check required for safeguarding.
• Fluent English is required for this role.

Responsibilities

• Ensure all users feel welcomed with high levels of customer care.
• Carry out administration, booking and financial processes for community usage.
• Set out and tidy equipment and rooms for sessions; return equipment after use.
• Follow Health and Safety policies and act as Fire Marshall.
• Provide First Aid as appropriate.
• Handle customer queries or complaints and escalate when needed.
• Report repairs to the Senior Leisure Assistant or site team.
• Maintain cleanliness of all areas and equipment.
• Sell drinks and refreshments from the reception area.
• Work as part of a team to deliver high-quality service.
• Promote Oasis within the community and participate in events.

Skills

Customer service

Administration

First Aid

Teamwork

Job description

Oasis Academy Lord's Hill is seeking a proactive Leisure Assistant to join the Leisure Team, delivering excellent customer care to community users during evenings and weekends. The role centers on bookings, reception duties, and basic site maintenance while ensuring safety and quality service.

You will work as part of a team under the Community Lettings Manager, with occasional shifts on other days and a fixed 11 hours per week. DBS checks and fluent English are required for applicants.