Evening Lettings Coordinator - Part-Time, Community

Oasis Academy John Williams; West of England; On-site; GBP 15,000 - 16,000; Part time

Benefits offered by this job

Gym access

Defined benefit pension

On-site parking

Job summary

Oasis Academy John Williams is seeking a Lettings Assistant to support day-to-day lettings operations for community use of our sports facilities. You will assist with bookings, invoicing, room preparation and admin, ensuring a welcoming, safe environment for hirers and visitors.

The role emphasizes strong customer service, reliability and teamwork within a modern academy with extensive community engagement opportunities.

Qualifications

• Strong customer service and relationship skills.
• Excellent organisation and administrative abilities.
• Confident with IT systems including email and MS Office.
• Proactive, customer‑focused approach and team player.
• Ability to work independently and as part of a team.
• Flexible and adaptable in a busy environment.
• Commitment to safeguarding and promoting welfare of children and young people.

Responsibilities

• Provide exceptional customer service to hirers and visitors, in person and via phone/email.
• Manage bookings and lettings administration with accurate records and proper procedures.
• Raise invoices, monitor payments and support financial administration.
• Prepare rooms, sports facilities and equipment for use and restore afterwards.
• Maintain safe, secure and welcoming facilities with high presentation standards.
• Respond to customer queries and resolve issues professionally.
• Monitor condition of facilities and equipment and report maintenance issues.
• Collaborate with operations, facilities and admin teams to deliver excellent service.

Skills

Strong communication

Interpersonal skills

Organisational abilities

Administrative abilities

IT systems (email, MS Office, Excel)

Proactive customer‑focused

Teamwork

Flexible and adaptable

Safeguarding commitment

Tools

Microsoft Office

Excel

Job description

Oasis Academy John Williams is seeking a Lettings Assistant to support day-to-day lettings operations for community use of our sports facilities. You will assist with bookings, invoicing, room preparation and admin, ensuring a welcoming, safe environment for hirers and visitors.

The role emphasizes strong customer service, reliability and teamwork within a modern academy with extensive community engagement opportunities.