Part-Time IT Operations & Security Pro

DigiLab Solutions Ltd; Exeter; Hybrid; GBP 20,000 - 30,000; Part time

Benefits offered by this job

BUPA health care

Company Cashplan

Cycle to work scheme

Referral program

Regular social events

Job summary

digiLab is an ambitious AI startup based in Exeter seeking an IT Operations & Security Specialist (Part‑Time) to build, secure, and maintain internal IT systems. You will handle day‑to‑day helpdesk support, manage multi‑site network infrastructure, and implement security tooling and policies to enable safe growth.

You will collaborate with teams to ensure reliable IT foundations, protect endpoints, and address client security questions while adhering to CyberEssentials and ISO27001/SOC2

Qualifications

• Experience in IT helpdesk support including remote and on‑site hardware setup (onboarding/offboarding).
• Hands‑on experience maintaining office networks, Wi‑Fi, and connectivity (VPNs, WAN/LAN) across multiple sites.
• Solid foundation in IT security and corporate security engineering with focus on endpoint security and data confidentiality.
• Familiarity with data protection standards (GDPR) and security frameworks (CyberEssentials, ISO27001, SOC2).
• Ability to translate security concepts into clear language for non‑technical stakeholders.

Responsibilities

• Ensure smooth, secure access for team members and manage onboarding/offboarding processes.
• Maintain laptops and devices across Mac/Windows environments and ensure hardware is up to date and functioning.
• Set up and manage security tools, respond to incidents, and run awareness exercises to keep the team vigilant.
• Respond to client security questions with clarity while upholding CyberEssentials and ISO27001/SOC2 standards.
• Keep office networks, Wi‑Fi, cloud platforms, and backups reliable for uninterrupted work.
• Provide approachable IT support across the business and manage hardware lifecycle.

Skills

Support & Operations

Infrastructure & Networking

IT Security & Compliance

Compliance Awareness

Client‑Facing Communication

Problem‑Solving Mindset

Job description

digiLab is an ambitious AI startup based in Exeter seeking an IT Operations & Security Specialist (Part‑Time) to build, secure, and maintain internal IT systems. You will handle day‑to‑day helpdesk support, manage multi‑site network infrastructure, and implement security tooling and policies to enable safe growth.

You will collaborate with teams to ensure reliable IT foundations, protect endpoints, and address client security questions while adhering to CyberEssentials and ISO27001/SOC2