Part-Time Housing Support Mentor (Crook)

BDS (Northern) Limited; Crook; On-site; GBP 19,000 - 24,000; Part time

Job summary

BDS (Northern) Limited in Crook is seeking a compassionate Housing Support Worker to assist individuals in securing and maintaining suitable accommodation. This part-time, temporary role runs for 12 weeks with potential to go permanent, offering 20 hours per week over Monday to Friday.

You will provide guidance, mentoring and practical support, helping clients access housing applications, quotes and local services while developing life skills such as budgeting and organisation.

Qualifications

• Proven experience in mentoring or supporting vulnerable individuals is desirable
• Strong communication skills in English, both written and verbal
• Excellent organisational skills with the ability to manage multiple cases efficiently
• Able to work independently as well as part of a team

Responsibilities

• Offer personalised support and mentoring to clients, helping them develop skills for independent living
• Assist clients with housing applications, tenancy agreements, and related documentation using organisational skills
• Provide guidance on accessing local services, including healthcare, employment, and social support networks
• Conduct regular check-ins to monitor client wellbeing and address any emerging needs or concerns
• Deliver excellent customer service by maintaining a respectful, empathetic approach at all times
• Support clients in developing life skills such as budgeting, organisation, and communication skills

Skills

Mentoring

Communication skills

Organisational skills

Independent work

Job description

BDS (Northern) Limited in Crook is seeking a compassionate Housing Support Worker to assist individuals in securing and maintaining suitable accommodation. This part-time, temporary role runs for 12 weeks with potential to go permanent, offering 20 hours per week over Monday to Friday.

You will provide guidance, mentoring and practical support, helping clients access housing applications, quotes and local services while developing life skills such as budgeting and organisation.