Part-Time Guest Experience Leader

Mitchells & Butlers PLC; Wendover; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

Career progression

Brand discounts

Friends discount

Gym discounts

Team socials

Pension

28 days holiday

Employee shares

Free helpline

Job summary

Mitchells & Butlers PLC is hiring a Part Time Assistant Manager for Firecrest at Vintage Inns. You’ll back the General Manager, mentor your team and drive guest satisfaction with strong leadership and hands-on coaching. The role emphasizes staff development, duty management and delivering memorable experiences.

Join a pub group offering progression, strong team culture and retail-style discounts. The position is part-time, based on site with a focus on guest satisfaction and successful

Qualifications

• Experience in hospitality management or supervisory roles.
• Strong communication and interpersonal skills.
• Proven ability to lead and develop a team.
• Dedicated to delivering excellent guest service.

Responsibilities

• Support the General Manager in day-to-day operations as acting Duty Manager.
• Train and inspire the team to deliver high-quality food, drink and service.
• Guide team development and mentoring of staff.
• Lead the team to create WOW moments for guests and encourage repeat visits.

Skills

Management experience

Communication skills

Team leadership

Guest service

Job description

Mitchells & Butlers PLC is hiring a Part Time Assistant Manager for Firecrest at Vintage Inns. You’ll back the General Manager, mentor your team and drive guest satisfaction with strong leadership and hands-on coaching. The role emphasizes staff development, duty management and delivering memorable experiences.

Join a pub group offering progression, strong team culture and retail-style discounts. The position is part-time, based on site with a focus on guest satisfaction and successful