Part-Time Front Of House Team Member

Ed'S Easy Diner; Birmingham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

50% meal discount for you and 5 guests

BRG Spark App discounts

20% discount at Carluccio’s shop & del

Mortgage advice & wellbeing centre

Wage Stream pay access

Healthcare Cashplan & EAP

Referral rewards

Career development opportunities

Flexible scheduling

Job summary

Ed's Easy Diner is hiring a Part-Time Front of House Team Member in Birmingham. You will greet guests, take orders, and help create a lively, welcoming atmosphere in a classic American diner setting.

This role emphasizes guest satisfaction, teamwork, and flexibility for weekend shifts with potential extra hours during holidays.

Qualifications

• Deliver top-notch service in a lively diner setting.
• Maintain a warm, welcoming atmosphere for guests.
• Thrives in a fast-paced, high-energy team.

Responsibilities

• Be the face of Ed's Easy Diner, greeting guests and ensuring memorable visits.
• Provide friendly, efficient service and accurate order taking.
• Be flexible with weekend shifts and extra hours during busy periods.

Skills

Customer service

Positive attitude

Under pressure

People skills

Enthusiasm for Americana

18+

Tools

POS system

Job description

Join the Rock 'n' Roll Revolution at Ed's Easy Diner Perfectly positioned in the Food Hall of this prestigious department store, an anchor of the Bull Ring shopping mall.

Step into a world where the golden age of Americana comes alive, where every bite and every beat takes you back to the heyday of classic roadside diners. At Ed's Easy Diner, we don't just serve food – we serve an experience, with a side of feel-good rock 'n' roll!

We’re on the hunt for a Part-Time Front of House Team Member to join our dynamic crew!

What You'll Do:

As the face of Ed's Easy Diner, you’ll be the first smile our guests see and the last wave as they leave, ensuring every visit is as unforgettable as the tunes we play. You'll create that warm, welcoming vibe that our guests love, making each meal feel like a special trip back in time. This role is weekend based with opportunity to pick up extra shifts during busy periods such as school holidays and Christmas.

What We’re Looking For:

• A passion for delivering top-notch service in a lively diner setting
• A positive, upbeat attitude with a love for all things Americana
• The ability to shine under pressure, thriving as part of a fast-paced, high-energy team
• Confidence, enthusiasm, and a flair for making people feel right at home
• Experience in a similar role is great, but your passion is what really counts!
• Must be over 18 and ready to serve up some fantastic hospitality (and the occasional drink!)

What’s in it for You?

We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

• Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
• Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
• Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
• Referral Rewards: Earn bonuses by referring friends to join our team.
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
• Flexible Working: Find a work-life balance with flexible scheduling options.

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, we live by our core values:

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.