Front of House Team Member

Boparan Restaurant Group; Birmingham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

50% off total bill

BRG Spark app discounts

20% off Carluccio’s shop

Mortgage advice

Wage Stream access

Healthcare cashplan

EAP

Referral bonuses

Career progression

Flexible scheduling

Job summary

Ed's Easy Diner in Birmingham is seeking enthusiastic team members to be the welcoming face of the restaurant and deliver memorable guest experiences. You’ll help maintain a lively, Americana-inspired vibe and support the team during busy periods.

This weekend-based role offers opportunities for extra shifts during holidays. A passion for hospitality and a friendly, can-do attitude are essential, with over 18s required to welcome guests with a smile.

Qualifications

• Ability to deliver top-notch service in a lively diner setting.
• Positive, upbeat attitude with a love for Americana.
• Thrive under pressure in a fast-paced team.
• Confidence, enthusiasm, and making guests feel at home.
• Experience in a similar role is helpful but passion matters.
• Must be over 18 and ready to serve hospitality.

Responsibilities

• Be the first smile guests see and the last wave as they leave.
• Create a warm, welcoming vibe that makes meals feel special.
• Work weekends with potential extra shifts during busy periods.

Skills

Fast-Paced Experience

Customer Service

Teamwork

Hospitality

Job description

Join the Rock 'n' Roll Revolution at Ed's Easy Diner

Perfectly positioned in the Food Hall of this prestigious department store, an anchor of the Bull Ring shopping mall. Step into a world where the golden age of Americana comes alive, where every bite and every beat takes you back to the heyday of classic roadside diners. At Ed's Easy Diner, we don't just serve food – we serve an experience, with a side of feel-good rock 'n' roll!

What You’ll Do

As the face of Ed's Easy Diner, you’ll be the first smile our guests see and the last wave as they leave, ensuring every visit is as unforgettable as the tunes we play. You'll create that warm, welcoming vibe that our guests love, making each meal feel like a special trip back in time. This role is weekend based with opportunity to pick up extra shifts during busy periods such as school holidays and Christmas.

What We’re Looking For

• A passion for delivering top-notch service in a lively diner setting
• A positive, upbeat attitude with a love for all things Americana
• The ability to shine under pressure, thriving as part of a fast-paced, high-energy team
• Confidence, enthusiasm, and a flair for making people feel right at home
• Experience in a similar role is great, but your passion is what really counts!
• Must be over 18 and ready to serve up some fantastic hospitality (and the occasional drink!)

What’s in it for You?

We’re offering more than just a role; we’re offering a rewarding career path with exciting benefits:

• Feast on Savings: Enjoy 50% off your total bill for you and 5 friends across all our brands—because great food is meant to be shared!
• Exclusive Discounts: Access special offers on thousands of online and high-street retailers, plus restaurants, through our BRG Spark App.
• Stock Up on Favourites: Get 20% off at Carluccio’s retail gift shop & deli.
• Secure Your Future: Benefit from free mortgage advice and access to our Financial & Wellbeing Centre.
• Access Your Pay Anytime: With Wage Stream, you can tap into your earnings whenever you need them.
• Stay Well: Take advantage of our Healthcare Cashplan and Employee Assistance Programme (EAP).
• Referral Rewards: Earn bonuses by referring friends to join our team.
• Career Advancement: Enjoy excellent opportunities for growth and development within our diverse brand portfolio.
• Flexible Working: Find a work-life balance with flexible scheduling options.

Boparan Restaurant Group (BRG)

Boparan Restaurant Group (BRG) is a growing hospitality group committed to our goal of striving to become the Best Restaurant Group in everything we do. We’re obsessed with building credibility, going above and beyond, and delivering a memorable guest experience and an amazing working environment.

At BRG, We Live By Our Core Values

• Honest – Acting with integrity in everything we do.
• Hardworking – Giving our best, every day.
• Hungry – Always striving for growth and excellence.
• Heart – Caring deeply about our people, our guests, and our communities.

Skills

• Fast-Paced Experience
• Customer Service
• Teamwork
• Hospitality