Part-Time Front Desk & Guest Services Specialist

Signature Care Homes; Highgate; On-site; GBP 17,000 - 23,000; Part time

Benefits offered by this job

Annual leave

Bank holidays

Free meals on shift

Life assurance

Refer a friend bonus

Career training

Employee assistance program

Cycle to work

Study support

Long service awards

Job summary

Signature Senior Lifestyle in Highgate is seeking a friendly, professional Receptionist to be the first point of contact for residents, families and visitors in our luxury care home. You will greet guests, manage the visitor log and contractor sign-in, and support front-of-house operations with a warm, welcoming manner.

Key duties include answering calls, redirecting messages, handling emails and post, and assisting with general admin tasks such as filing, data entry and database upkeep.

Qualifications

• Friendly, welcoming first point of contact for visitors and residents.
• Proficient in MS Office; IT literate with professional telephone manner.
• Experience with switchboard and handling calls is preferred.

Responsibilities

• Be the first face visitors see and manage the reception area.
• Greet visitors, check visitor identity and log entries.
• Answer phones, redirect calls, and record messages.
• Manage emails and faxes; perform general admin tasks (filing, word processing, databases).
• Organise staff lunch rotas; receive and sign for post for residents.
• Support front-of-house operations and maintain a tidy reception area.

Skills

MS Office

Front desk

Switchboard experience

Communication skills

IT literate

Tools

MS Office

Email/Phone systems

Job description

Signature Senior Lifestyle in Highgate is seeking a friendly, professional Receptionist to be the first point of contact for residents, families and visitors in our luxury care home. You will greet guests, manage the visitor log and contractor sign-in, and support front-of-house operations with a warm, welcoming manner.

Key duties include answering calls, redirecting messages, handling emails and post, and assisting with general admin tasks such as filing, data entry and database upkeep.