Part-Time Estates & Services Coordinator

Citizen Housing Group; Coventry; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Annual leave 26 days + bank holidays

Annual leave purchase scheme

Pension scheme 4–10%

Health insurance

Flexible working hours

Job summary

Citizen is seeking a Part Time Estates & Services Support Co-Ordinator in Coventry. The role involves handling data entry, monitoring action plans, and coordinating with the Estates & Services team to ensure timely completion of tasks.

You will work 22.5 hours per week over 3 days, with duties including admin, reporting, and occasional customer calls for bulky item collections. A supportive environment and benefits are offered.

Qualifications

• Proficiency in data entry and records upkeep.
• Excellent customer service skills and professional communication.
• Knowledge of data protection and confidentiality.
• Ability to switch between IT systems during the week.

Responsibilities

• To support and monitor work and action plans.
• To carry out data inputting to ensure up to date records are kept and targets are adhered to.
• To work as a team with other Citizen staff.
• To call customers and arrange collection of Bulky items.
• To close jobs once completed.
• To collate weekly figures and distribute to managers.
• All other general admin duties as requested.

Skills

Data entry

Customer service

Communication with customers

Adaptability

Tools

Word

Excel

PowerPoint

Outlook

Job description

Citizen is seeking a Part Time Estates & Services Support Co-Ordinator in Coventry. The role involves handling data entry, monitoring action plans, and coordinating with the Estates & Services team to ensure timely completion of tasks.

You will work 22.5 hours per week over 3 days, with duties including admin, reporting, and occasional customer calls for bulky item collections. A supportive environment and benefits are offered.