Part-Time Customer Service Advisor - Banking & Community Support

Allscreens Nationwide Ltd; Welshpool; On-site; GBP 15,000 - 20,000; Part time

Job summary

the West Brom in Welshpool is seeking a Part Time Customer Service Advisor to join the team at Welshpool Branch. The role is 25 hours per week on-site, with a salary of £17,802 per annum.

You’ll support customers over the phone, by email or live chat, help with queries about our products and services, and stay up to date on our offerings to give knowledgeable and friendly service. This is a permanent, part-time position based in Powys.

Responsibilities

• Providing a service so good that our customers tell their friends and family about us.
• Be there when our customers need us in a way which suits them.
• Handling queries with confidence whether it’s about our products, services, or anything else customers need.
• Whether someone’s looking for their first home or to build up savings they can rely on, you’ll be there with a positive attitude, ready to help.
• Staying up to date on all our products and services so you’re always ready to share your knowledge and support with our customers.
• Keeping things safe and sound in branch, especially when we’re opening and closing for the day.
• Supporting our local branches and embedding deep roots in our local communities.
• You’ll be supporting our Customer Contact Centre over the phone, on emails or live chat.
• Keeping our customers updated on their accounts

Job description

the West Brom in Welshpool is seeking a Part Time Customer Service Advisor to join the team at Welshpool Branch. The role is 25 hours per week on-site, with a salary of £17,802 per annum.

You’ll support customers over the phone, by email or live chat, help with queries about our products and services, and stay up to date on our offerings to give knowledgeable and friendly service. This is a permanent, part-time position based in Powys.