Part-Time Customer Service Advisor (25 hrs/wk) - On Site

Michael Page (UK); Chester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A recruitment agency is seeking a Part-time Customer Service Advisor in Chester. This 6-month temporary role involves responding to customer inquiries, supporting them with queries, and resolving complaints. Ideal candidates have previous customer service experience, strong communication skills, and can commit to 25 hours a week. Flexibility and a detail-oriented mindset are key. Competitive hourly pay and professional development opportunities are offered.

Benefits

Competitive hourly pay

Weekly pay

Flexibility in scheduling

Professional development opportunities

Qualifications

• Previous experience in customer service, ideally in a call centre.
• Strong verbal and written communication skills.
• Ability to handle inquiries positively and professionally.
• Good organizational and multitasking abilities.
• Detail-oriented with a focus on accuracy.
• Proficient in standard office software and customer management systems.
• Problem-solving skills and a proactive approach.
• Commitment to a 25 hour week across 5 days.

Responsibilities

• Responding promptly to customer inquiries via various channels.
• Supporting customers with their queries and providing assistance.
• Resolving customer complaints professionally.
• Taking customer payments.
• Booking repair visits for customers.
• Maintaining detailed records of customer interactions and transactions.

Skills

Customer service experience

Communication skills

Organizational abilities

Multitasking

Detail-oriented mindset

Proficiency in office software

Problem-solving skills

Job description

A recruitment agency is seeking a Part-time Customer Service Advisor in Chester. This 6-month temporary role involves responding to customer inquiries, supporting them with queries, and resolving complaints. Ideal candidates have previous customer service experience, strong communication skills, and can commit to 25 hours a week. Flexibility and a detail-oriented mindset are key. Competitive hourly pay and professional development opportunities are offered.