Part Time Customer Service Advisor

JR United Kingdom; Dundonald; On-site; GBP 12,000 - 20,000; Part time

Job summary

A leading company is seeking a part-time Customer Service Advisor in Belfast. In this role, you will leverage your life experiences to provide exceptional customer support while enjoying flexible working options, competitive pay, and a supportive team culture. Join us to make a difference in people's lives!

Benefits

Starting hourly rate of £12.82 plus incentives

Huge discounts on EE and BT products

Online GP access 24/7 fully funded

Market-leading paid carer’s leave

Family Leave benefits

Career development support

Volunteering days

Optional Private Healthcare and Dental coverage

Qualifications

• Ability to navigate challenging situations with life experience.
• Strong interpersonal skills to build relationships over the phone.
• Flexibility in work schedules with ability to self-manage breaks.

Responsibilities

• Assist customers with billing inquiries over the phone.
• Listen to customer needs and find the best solutions.
• Schedule your own breaks and manage work hours flexibly.

Skills

Resilience

Communication

Problem Solving

Job description

Social network you want to login/join with:

Part Time Customer Service Advisor, dundonald

Client:

EE

Location:

Belfast

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Location: Belfast

Part time: 30, 25, and 20 hour shifts available (recruitment team can discuss shift options that suit you)

Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or the life skills built up from years of building relationships. If so, you have transferable skills to succeed in a Customer Service Billing role with EE.

Join our Billing Team in Belfast to make a difference. We need people like you to speak with customers over the phone about their accounts, listen to their needs, and work together to find the best outcome.

This role is designed with flexibility in mind. We support your success by allowing you to schedule your own breaks, bank time, and offering occasional home working.

What’s in it for you?

• Starting hourly rate of £12.82, plus incentives and bonuses
• Huge discounts on EE and BT products, saving you hundreds of pounds every year
• Online GP access via telephone or video 24/7 for you and your immediate family, fully funded by us
• Market-leading paid carer’s leave, up to 2 weeks for carers supporting family or friends
• Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave
• Support to develop your career with us
• Volunteering days to give back to your community
• Optional Private Healthcare and Dental coverage for you and your family

We offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?