Part-Time Customer Relations Specialist (Evenings/Weekends)

Educators; Neath; À distance; GBP 16 000 - 19 000; Temps partiel

Avantages offerts par ce poste

Pension scheme

Free car parking

Flexible working options

Discount at local nursery

Résumé du poste

NPTC Group of Colleges is seeking a Customer Relations Assistant at Neath Campus to be the first point of contact for customers, answering enquiries and providing accurate information to build positive relationships. This part-time role (25 hours/week) offers a pro rata salary of £17,533 per year, with pension schemes, generous annual leave, free parking, and flexible options.

You should hold Level 2 in Customer Service, English and Maths, be IT literate with Excel, and be able to communicate in

Qualifications

• Level 2 in Customer Service required.
• Level 2 English and Maths required.
• IT literate with working knowledge of MS Excel.

Responsabilités

• Serve as the first point of contact for customers.
• Respond to customer enquiries accurately and promptly.
• Provide information to help build positive customer relationships.

Connaissances

Welsh language

Customer service experience

Formation

Level 2 in Customer Service

Level 2 in English

Level 2 in Maths

Outils

MS Excel

MS Office

Description du poste

NPTC Group of Colleges is seeking a Customer Relations Assistant at Neath Campus to be the first point of contact for customers, answering enquiries and providing accurate information to build positive relationships. This part-time role (25 hours/week) offers a pro rata salary of £17,533 per year, with pension schemes, generous annual leave, free parking, and flexible options.

You should hold Level 2 in Customer Service, English and Maths, be IT literate with Excel, and be able to communicate in