Part Time Credit Controller

Huws Gray Limited

Glasgow

On-site

GBP 12,000 - 18,000

Part time

4 days ago

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Benefits offered by this job

Guaranteed weekly hours

Annual leave and bank holidays

Company performance bonus

Pension scheme

Career progression

Staff discounts across branches

Job summary

Huws Gray Limited in Glasgow is seeking a Credit Control Clerk on a part-time basis (23 hours per week across 3 days). You will proactively collect debts, manage key accounts, and resolve queries to enable continued trade across branches.

The role requires strong customer service skills and the ability to work collaboratively within a busy team. Training and development opportunities are provided.

Qualifications

Experience in credit control or debt collection.
Strong customer service and communication skills.
Ability to work as part of a team in a busy branch.

Responsibilities

Proactively collect debt from overdue account customers.
Prioritise workload and manage key accounts to enable continued trade.
Liaise with customers and colleagues to resolve account queries.
Analyse and approve or decline account credit limits and terms.
Process payments and set up new accounts quickly and accurately.
Encourage customers to use online account access.

Skills

Debt collection

Customer service

Teamwork

Job description

We are looking for a Credit Control Clerk to join us in Glasgow!

Part time, 23 hours per week over 3 days*

If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of several brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn’t do this without the right people, so why not join us?
We rely on Credit Controllers to manage relationships with our customers to enable us to maintain their accounts and enabling continued trade across the business. Working in one of our branches you’ll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done.
Here’s a Quick Overview Of Some Of The Things You Can Expect To Do As a Credit Controller With Huws Gray

Proactively collect debt from overdue account customers.
Prioritise workload to target constantly changing key accounts, minimising accounts on stop, thereby enabling continued trade.
Active daily management of account queries by obtaining details, registering on the system, liaising with customers and colleagues and following up to a satisfactory resolution.
Analyse and approve or decline account credit limits & terms.
Maintain a balance between prudence and commercial risk, ensuring debts are kept to a minimum whilst actively encouraging sales.
Make recommendations to the Supervisor/Manager when seeking approval, collating and evaluating all available financial/customer information.
Process, reconcile and allocate payments via cheque, cash, credit/debit card, BACS.
Process new account applications, ensuring accounts are set up quickly and accurately, with customers receiving all necessary documentation.
Encourage use of website, setting up customers with online account access upon request.

We know that you are more than just a CV and embracing everyone’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a Credit Controller. We're looking for candidates who can demonstrate a good working attitude, who are flexible, able to work as part of a team that wants to support our business.
We know you’re thinking ‘this sounds great, but what’s in it for me?’ Let us tell you: