Part - Time Conference & Banqueting Assistant

Hand Picked Hotels Ltd; Nantwich; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Service charge

Uniform provided

Free onsite parking

Meals on shift

Job summary

Hand Picked Hotels is seeking a Conference & Banqueting Assistant for the Rookery Hall Hotel & Spa in Nantwich. The role is part-time (16 hours) with weekend work on a rota and offers a starting rate of £13 per hour plus service charge and benefits.

You will support event setups, food and beverage service, and guest interactions, helping ensure flawless conferences, meetings, and special occasions. A customer-centric approach and teamwork are essential.

Qualifications

• Experience in conference, banqueting, or hospitality events.
• Ability to set up event spaces, arrange furniture and assist with F&B service.
• Strong guest-service focus with professional, friendly conduct.

Responsibilities

• Deliver professional and efficient service at conferences, meetings, banquets and events.
• Assist with setting up spaces, preparing tables, arranging furniture, and maintaining presentation standards.

Skills

Customer service

Attention to detail

Teamwork

Hospitality ethos

Job description

Hand Picked Hotels

Conference & Banqueting Assistant – Rookery Hall Hotel & Spa

Location: Nantwich, Cheshire, CW5 6DQ

Salary: Starting at £13 per hour + service charge + excellent colleague benefits

Job Type: Part-time | Permanent | 16 Hours

Come and join our Team...

We are currently seeking a knowledgeable and enthusiastic Conference & Banqueting Assistant at Rookery Hall Hotel & Spa, part of Hand Picked Hotels.

Step into a workplace where understated luxury and meticulous attention to detail create unforgettable experiences for every guest and member. Set within 38 acres of beautifully manicured Cheshire countryside, Rookery Hall Hotel & Spa is a historic Georgian manor reimagined for the modern traveller - and an inspiring setting in which to grow your hospitality career.

At Rookery Hall Hotel & Spa, luxury isn’t loud - it’s felt in the quiet professionalism of our people, the precision of our service, and the pride we take in anticipating our guests’ needs before they speak them.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Rookery Hall Hotel & Spa offers an inspiring place to grow your career.

What will the role involve?

As a Conference & Banqueting Assistant, you will play a key role in delivering exceptional guest experiences by providing professional, friendly, and efficient service at conferences, meetings, banquets, and special events. With excellent attention to detail and a passion for hospitality, you will assist with setting up event spaces, preparing tables, arranging furniture, and ensuring all rooms are presented to the highest standards. You will support food and beverage service, respond to guest requests, and maintain clean, organised, and welcoming surroundings throughout each event. Your approachable and proactive attitude will help create memorable experiences for guests while contributing to the smooth and successful running of conferences, functions, and banqueting operations.

This is a part-time role including weekends on a rota basis, 16 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £13 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Complimentary spa and gym access (*where available, restrictions apply at some venues).
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have previous experience in a conference, banqueting, restaurant, or hospitality environment, with the confidence to work effectively as part of a team and deliver exceptional customer service in a busy and fast-paced setting. Experience in event setup, food and beverage service, and supporting conferences, meetings, and special occasions would be advantageous.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.