Conference & Banqueting Supervisor - Live In

Hand Picked Hotels; Merstham; On-site; GBP 16,000 - 23,000; Full time

Benefits offered by this job

28 days holiday

Uniform provided

Meals on shift

Onsite parking

Wellbeing support

Company pension

Job summary

Hand Picked Hotels is seeking a Conference & Banqueting Supervisor for Nutfield Priory Hotel & Spa. The role delivers high‑class events, from conferences to weddings, ensuring flawless execution and attention to detail.

You will oversee setup, service and guest experience, leading a team across shifts and weekends in a full‑time capacity. 40 hours weekly with a supportive, luxury hospitality environment.

Qualifications

• Experience in conference and banqueting or hospitality in a supervisory role.
• Strong leadership and ability to lead and motivate a team during events.

Responsibilities

• Oversee delivery of conferences, meetings, weddings, banquets and events to high standards.
• Manage room setup, service areas and guest experience during events.
• Lead and supervise a team across shifts on weekends.

Skills

Conference & Banqueting experience

Team leadership

Hospitality experience

Attention to detail

Job description

Hand Picked Hotels

Conference & Banqueting Supervisor – Nutfield Priory Hotel & Spa

Location: Redhill, Surrey, RH1 4EL
Salary: Starting at £14.30 per hour + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking an enthusiastic Conference & Banqueting Supervisor at Nutfield Priory Hotel & Spa, part of Hand Picked Hotels.

Perched high above the Surrey Hills, Nutfield Priory Hotel & Spa offers an extraordinary setting to develop your hospitality career. This 19th-century Neo-Gothic manor blends architectural drama with the calm sophistication of a modern spa retreat, creating a workplace that is both inspiring and deeply rewarding.

As part of our team, you’ll help shape the serene, luxurious experiences that define the hotel. Whether supporting the award-winning spa, as guests unwind in thermal suites and tranquil pools, or helping deliver refined dining in the Cloisters Restaurant, where modern British cuisine is served with graceful precision, your contribution will be central to creating unforgettable moments.

As a member of our team, you will help create unforgettable moments for guests as they explore our tranquil parkland, celebrate special events, and enjoy our personalised service, with an emphasis on service excellence & consistency.

If you’re passionate about hospitality, thrive in a supportive environment, and enjoy making a real difference to someone’s stay, Nutfield Priory Hotel & Spa offers an inspiring place to grow your career.

What will the role involve?

As a Conference & Banqueting Supervisor, you will play a key role in delivering exceptional events and creating memorable experiences for our guests. With meticulous attention to detail, you will oversee the smooth and efficient delivery of conferences, meetings, weddings, banquets and special events, ensuring every function is set up and presented to the highest standards. From beautifully arranged rooms and fully stocked service areas to attentive, professional service, you will ensure every detail is carefully managed and consistently delivered.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £14.30 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have previous conference and banqueting or hospitality experience in a supervisory role, with the confidence to lead and motivate a team while ensuring the smooth delivery of meetings, conferences, weddings and events. You will be comfortable working independently in a fast-paced environment, with excellent attention to detail and a passion for delivering exceptional guest service.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.