Food & Beverage Assistant - Live In

Hand Picked Hotels Ltd; Nantwich; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Service charge shares

Uniform provided

Meals on shift

Free onsite parking

Pension scheme

Employee wellbeing program

Discount platform

Discounted stays

Annual loyalty awards

Introduction bonus

Team gatherings

Job summary

Hand Picked Hotels' Rookery Hall Hotel & Spa in Nantwich is seeking a Food & Beverage Assistant to deliver elegant dining experiences. You will help present dining areas to the highest standards, support food and drink service, and work on a 5-day, 40-hour weekly rota.

The role offers a starting hourly rate of £13 plus service charge, with benefits including meals on shift, uniform, and colleague discounts. Some weekends required; full-time permanent position with opportunities for development.

Qualifications

• Experience in restaurant and bar or food & beverage role.
• Ability to deliver high standard service in a fast-paced hospitality environment.

Responsibilities

• Support delivery of food and drink service and ensure tables are well presented.
• Maintain cleanliness and stock in dining areas, bars and service spaces.
• Collaborate with team to provide an elegant, personalised guest experience.
• Assist on floor during service and uphold standards on busy shifts.

Skills

Food & Beverage experience

Guest service

Teamwork

Job description

Hand Picked Hotels

Food & Beverage Assistant – Rookery Hall Hotel & Spa
Location: Nantwich, Cheshire, CW5 6DQ
Salary: Starting at £13 per hour + service charge + excellent colleague benefits
Job Type: Full-time | Permanent | 5 days out of 7

Come and join our Team...

We are currently seeking an enthusiastic Food & Beverage Assistant at Rookery Hall Hotel & Spa, part of Hand Picked Hotels.

Step into a workplace where understated luxury and meticulous attention to detail create unforgettable experiences for every guest and member. Set within 38 acres of beautifully manicured Cheshire countryside, Rookery Hall Hotel & Spa is a historic Georgian manor reimagined for the modern traveller - and an inspiring setting in which to grow your hospitality career.

As part of our team, you’ll contribute to the calm, refined atmosphere that defines our award-winning spa, offering guests bespoke treatments and restorative experiences. You’ll help deliver exceptional dining beneath ornate ceilings, where locally sourced cuisine and carefully curated wines showcase true craftsmanship and care.

At Rookery Hall Hotel & Spa, luxury isn’t loud - it’s felt in the quiet professionalism of our people, the precision of our service, and the pride we take in anticipating our guests’ needs before they speak them.

If you’re passionate about delivering elegant, personalised hospitality and want to be part of a supportive, dedicated team, Rookery Hall Hotel & Spa offers a rewarding environment to develop your skills and thrive.

What will the role involve?

As a Food & Beverage Assistant, you will help create an exceptional guest experience by ensuring our dining areas, bars, and service spaces are presented and maintained to the highest standards. With meticulous attention to detail, you will support the smooth delivery of food and drink service, ensure tables are beautifully set, service stations are fully stocked, and food and beverage offerings are presented with care and consistency. Your commitment to excellence will contribute to an unforgettable and memorable guest experience. A true team player, you will work confidently alongside colleagues on the floor, providing excellent service and helping to uphold our reputation for outstanding hospitality and quality service.

This is a full-time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business.

Flexible working hours can be accommodated where possible.

What’s in it for you?

• A competitive hourly rate of £13 with incremental pay reviews based on recognition of commitment and performance, plus a share of service charge.
• A welcoming, inclusive culture where long-term friendships and diversity are celebrated.
• Ongoing career development with in-house and external training, including apprenticeships and industry-recognised courses.
• 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension, enhanced sick pay & Life assurance scheme.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and wellbeing platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Annual loyalty awards (like afternoon teas and overnight stays).
• Introduction bonus for new colleague recommendations.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.

Are you Hand Picked?

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.
• You will have passion and pride in delivering exceptional, high-quality, personalised service to ensure our guests experiences are memorable.
• You will have previous restaurant and bar or food and beverage experience, with the confidence to work as part of a team and deliver exceptional service standards in a fast-paced, busy hospitality environment.

Who we are…

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family-owned group which has 21 unique luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands.

Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day.

Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the ‘Green Tourism’ accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.