Part-Time Communications & Marketing Support Officer

Kent County Council; Maidstone; On-site; GBP 12,000 - 18,000; Part time

Job summary

Kent Country Parks is recruiting a part-time Business Support and Communication Officer. Based at Sessions House with travel to country parks including Shorne Woods, Lullingstone and Trosley, the role supports the Communication and Engagement Manager and a junior officer.

The post offers flexible working, permanent part-time hours (22.2 per week) on Weds, Thurs and Fri. The role focuses on admin, communications and customer service for nine parks serving over 1 million visitors annually.

Qualifications

• Provide excellent customer service
• Support day-to-day clerical and administrative functions
• Arrange and coordinate appointments and meetings and take minutes

Responsibilities

• Act as main point of contact for customers at Kent Country Parks
• Monitor emails, social media posts and telephone messages
• Process and monitor financial records relating to expenditure and income
• Maintain systems and processes for customer enquiries, complaints, KPIs, service vehicles, H&S, venue bookings
• Produce templates, publications and materials supporting external communications and business support functions
• Support delivery of the marketing plan across traditional and digital channels

Job description

Kent Country Parks is recruiting a part-time Business Support and Communication Officer. Based at Sessions House with travel to country parks including Shorne Woods, Lullingstone and Trosley, the role supports the Communication and Engagement Manager and a junior officer.

The post offers flexible working, permanent part-time hours (22.2 per week) on Weds, Thurs and Fri. The role focuses on admin, communications and customer service for nine parks serving over 1 million visitors annually.