Part Time Clerical Officer

NHS Scotland; Kilmarnock; Sur place; GBP 20 000 - 23 000; Temps partiel

Résumé du poste

NHS Scotland is seeking a Part Time Clerical Officer based at University Hospital Ayr for a fixed-term period of 12 months.

Duties include receiving patients in the Emergency Department, maintaining confidential records, recording data, bookings for outpatients, and providing reception services with telephone duties. Candidates should have SVQ Level 2 in Administration/IT or equivalent, an ECDL, and excellent communication and interpersonal skills.

Qualifications

• SVQ Level 2 in Administration/IT or equivalent.
• ECDL or equivalent.
• Good communication and interpersonal skills.

Responsabilités

• Receive patients at the Emergency Department and maintain confidential records, recording data and admissions, and booking outpatient appointments using the computerised Patient Management System.
• Provide reception services, answer telephones and relay messages; flexibly meet service demands.

Connaissances

Communication skills

Interpersonal skills

Formation

SVQ Level 2 in Administration/Information Technology

Outils

ECDL

Description du poste

NHS Scotland NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

NHS Scotland NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand younot an AI tool.

Position

An exciting opportunity has arisen for a Part Time Clerical Officer based at University Hospital Ayr. This post is offered on a fixed-term basis for 12 months.

Hours

Post 1 - 15.78 hours per week.
Post 2 - 11.5 hours per week.

What You Will Do

• Duties include receiving patients at the Emergency Department, maintenance and filing of patients confidential records, recording patient related data, admissions and booking out-patient appointments using the computerised Patient Management System. Provide reception services, answering telephones and relaying messages. You should be able to work flexibly in order to meet service demands.

Knowledge, Training And/or Experience Required For This Post

Knowledge acquired through relevant experience, or qualifications through SVQ Level 2 in Administration/Information Technology or equivalent experience. ECDL or equivalent. Good communication and interpersonal skills.

Right to Work / Certificates of Sponsorship

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is essential that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form.

NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks.

We are unable to provide sponsorship for bank contracts.

If you would like to find out more about the role, please contact Linda Black, Health Records Site Manager at [e-mail].

Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.

Please check your email regularly (including junk folders) and your NHS Jobs Scotland account for updates.

Please contact JobTrain Candidate Support Hub: - for advice and support with any system issues.

Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your NHS Jobs Scotland account profile to reflect that you are employed by NHS Ayrshire and Arran.

Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.