Part Time Clerical Officer - Crosshouse

NHS Scotland; Kilmarnock; On-site; GBP 14,000 - 17,000; Part time

Job summary

NHS Ayrshire and Arran, part of NHS Scotland, invites applications for a Clerical Officer in the Health Records Department at University Hospital Crosshouse. This fixed-term post offers 12 months' service and a part-time schedule, with duties focused on managing confidential patient records and reception duties.

You will handle filing, data recording, admissions, outpatient bookings on the electronic Patient Management System, and answer calls while providing flexible support to meet service

Responsibilities

• Duties include the maintenance and filing of patient confidential records, recording patient related data, admissions and booking out-patient appointments using the electronic Patient Management System.
• Providing reception services, answering telephones and relaying messages.
• You should be able to work flexibly in order to meet service demands.

Job description

NHS Scotland

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are

NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way. To find out more about NHS Ayrshire and Arran please visit our website.

AI Guidance

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand younot an AI tool.

Position

An exciting opportunity has arisen for a Clerical Officer within the Health Records Department based at University Hospital Crosshouse. This post is offered on a fixed-term basis for 12 months.

Hours

23.82 hours per week.

Week 1

Monday 8am 3.22pm
Tuesday 8am 4pm
Friday 8am 4pm

Week 2

Monday 4pm 11pm
Wednesday 8am 3.22pm
Friday - Sunday 4pm 11pm

Week 3

Monday 4pm 11pm
Thursday 4pm 11pm
Saturday - Sunday 4pm 11pm

Week 4

Saturday Sunday 8am 4pm

Week 5

Wednesday Thursday 8am 4pm
Friday 8am 3.22pm

Week 6

Monday Wednesday 4pm 11pm

Week 7

Monday 8am 4pm
Wednesday 8am 3.41pm
Thursday Friday 8am 4pm

What You Will Do

Duties include the maintenance and filing of patient confidential records, recording patient related data, admissions and booking out-patient appointments using the electronic Patient Management System. Providing reception services, answering telephones and relaying messages. You should be able to work flexibly in order to meet service demands.

Knowledge, Training And/or Experience Required For This Post

See Person Specification Form attached.

If you would like to find out more about the role, please contact Linda Black, Health Records Site Manager at [e-mail].

Right to Work / Certificates of Sponsorship

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack. It is essential that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form. NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro‑rated for part‑time positions. Sponsorship is not guaranteed and is assessed on a case‑by‑case basis following interview and at the commencement of pre‑employment checks. We are unable to provide sponsorship for Band 2 posts or bank contracts.

Additional Information For Candidates

• DO NOT upload a CV as this will not be used for shortlisting purposes.
• Posts close at midnight on the indicated date. Late applications will not be accepted.
• Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
• Please check your email regularly (including junk folders) and your NHS Jobs Scotland account for updates.
• Once you have submitted your application form you will be unable to make any amendments.
• Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your NHS Jobs Scotland account profile to reflect that you are employed by NHS Ayrshire and Arran.
• Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.
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