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NHS Ayrshire and Arran invites applications for a Medical Secretary - ENT based at University Hospital Crosshouse. The role is fixed-term for 12 months and 36 hours per week, offering a rewarding opportunity to support a busy ENT clinic.
You will transcribe clinic and discharge letters, manage the waiting list, and handle telephone queries from patients and GPs, requiring accurate medical terminology and a professional approach.
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland. In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way. To find out more about NHS Ayrshire and Arran please visit our website -
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An exciting opportunity has arisen for a Medical Secretary - ENT based at University Hospital Crosshouse. This post is offered on a fixed-term basis for 12 months.
Please note that we anticipate a high level of interest in this position and may close the vacancy early once enough applications are received. Therefore, please make sure you complete and submit your application at your earliest opportunity.
36 hours per week.
Primary duties will include audio transcription of clinic and discharge letters, maintaining and updating computerised waiting list, dealing with telephone enquiries from patients, relatives, GPs and other external and internal agencies.
Applicants should have a relevant secretarial qualification, e.g. AMSPAR Diploma for Medical Secretaries, RSA or Scotvec qualification. Medical terminology and audio transcription are essential for this role. Past experience working with NHS Waiting Times is desirable.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack. It is essential that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form. NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks. We are unable to provide sponsorship for bank contracts. Please visit for further information.