Part-Time Charity Shop Supervisor - Weekend Rota & Training

Helen & Douglas House; Marlow; On-site; GBP 18,000 - 22,000; Part time

Job summary

Helen & Douglas House is seeking an Assistant Shop Manager for our Marlow shop. This permanent part-time role involves 30 hours per week, including weekend shifts, supporting a busy shop and team of volunteers to maximise sales and deliver excellent customer service.

You will receive full training and be supported by the Shop Manager and Area Manager. Flexibility, attention to detail, and IT savvy are important as you engage volunteers and maintain smooth shop operations.

Qualifications

• Experience in charity retail is helpful.
• Willingness to learn specific skills is important.
• Good eye for detail and ability to manage volunteer teams.
• Strong organisational and IT skills are essential.

Responsibilities

• Support the Shop Manager in running the shop.
• Lead and coordinate volunteers to maximise sales.
• Provide excellent customer service and donation handling.
• Ensure smooth daily operations and rota compliance.

Skills

Customer service

Volunteer management

Organisational skills

IT skills

Tools

Microsoft Teams

Job description

Helen & Douglas House is seeking an Assistant Shop Manager for our Marlow shop. This permanent part-time role involves 30 hours per week, including weekend shifts, supporting a busy shop and team of volunteers to maximise sales and deliver excellent customer service.

You will receive full training and be supported by the Shop Manager and Area Manager. Flexibility, attention to detail, and IT savvy are important as you engage volunteers and maintain smooth shop operations.