Charity Shop Assistant Manager - Part-Time (Weekend Rota)

Helen and Douglas House; Marlow; Hybrid; GBP 18,000 - 22,000; Part time

Job summary

Helen and Douglas House in Marlow is seeking an Assistant Shop Manager for a permanent part-time position of 30 hours per week. The role involves leading a team of volunteers to maximise shop sales, delivering great customer service and supporting weekend rota work.

Training will be provided and there is a strong emphasis on attitude, willingness to learn, and detail-oriented organisation. Interviews are conducted virtually via Teams.

Qualifications

• Excellent customer service and communication skills
• Willingness to learn and adapt to charity retail
• Capable of coordinating and motivating volunteers
• Strong organisational skills and attention to detail
• IT skills across standard office tools

Responsibilities

• Assist in maximising shop sales and profits
• Support and supervise volunteers with day-to-day tasks
• Work with Shop Manager and Area Manager to meet objectives
• Provide excellent customer service and maintain shop presentation
• Attend weekend rota shifts as required

Job description

Helen and Douglas House in Marlow is seeking an Assistant Shop Manager for a permanent part-time position of 30 hours per week. The role involves leading a team of volunteers to maximise shop sales, delivering great customer service and supporting weekend rota work.

Training will be provided and there is a strong emphasis on attitude, willingness to learn, and detail-oriented organisation. Interviews are conducted virtually via Teams.