Part-Time Care Home Receptionist & Admin Support

Hafod Housing Association Limited; Cwmbran; On-site; GBP 12,000 - 18,000; Part time

Job summary

Hafod Housing Association Limited in Wales is seeking a friendly Receptionist to be the welcoming face of Cwmbran House Care Home, greeting residents, visitors and colleagues while delivering efficient administrative support.

The role covers front-desk duties, phone enquiries, record keeping, ordering and stock control, with a part-time 24 hours per week pattern. Reliable transport may be needed, and sponsorship is not offered.

Qualifications

• Friendly, professional, and approachable with strong customer service.
• Strong written and verbal communication to build relationships.
• Good organisational skills and prioritisation to meet deadlines.
• Proficient computer skills: Word, Excel, Outlook.
• High level of discretion and confidentiality.

Responsibilities

• Welcome residents, visitors and professionals and sign them in.
• Answer telephone calls professionally.
• Provide admin support to the Home Manager.
• Manage orders, invoices and stock control.
• Support health and safety processes and confidentiality.

Skills

Customer service

Communication skills

Organisational skills

Discretion and confidentiality

Problem solving

Tools

Microsoft Word

Excel

Outlook

Job description

Hafod Housing Association Limited in Wales is seeking a friendly Receptionist to be the welcoming face of Cwmbran House Care Home, greeting residents, visitors and colleagues while delivering efficient administrative support.

The role covers front-desk duties, phone enquiries, record keeping, ordering and stock control, with a part-time 24 hours per week pattern. Reliable transport may be needed, and sponsorship is not offered.