Part-Time Beauty Counter Manager — Drive Sales & Experience

Benefit Cosmetics; Gateshead; On-site; Confidential; Part time

Benefits offered by this job

Product Discount

Staff Sale

New Launch Gratis

Annual Leave

Full Training provided

Refer a friend scheme

Competitive Commission Scheme

Job summary

Benefit Cosmetics is seeking a Part‑time Counter Manager (22.5 hours) at Flannels Metro Centre in Gateshead. You will lead Brow and Beauty Experts, drive sales targets, and deliver outstanding customer experiences.

You will oversee daily operations, stock, administration, and rosters while building brand presence through events and collaborations. The role combines leadership with hands‑on service, including Brow services such as waxing, tinting, and tweezing.

Qualifications

• Minimum 4 years of prior customer service experience in a retail or hospitality environment.
• Minimum 6 months of management experience.
• Flexible availability including weekends, late nights, Bank holidays and holiday periods.
• Passion for sales and delivering exceptional customer experiences.
• Dynamic, enthusiastic, sales‑driven personality.
• Desire to drive sales targets and customer loyalty.

Responsibilities

• Lead and motivate Brow and Beauty Experts to hit and exceed sales goals.
• Provide waxing, tinting, and tweezing services to ensure customer satisfaction.
• Achieve individual sales targets and contribute to counter goals.
• Conduct daily team meetings and promote open communication.
• Develop in-store and external events to boost sales and brand awareness.
• Monitor inventory levels and report concerns to minimise lost sales opportunities.
• Act as a key communicator between store/department managers and area managers.
• Oversee daily, weekly, monthly, and annual administrative tasks.
• Create monthly staff rotas to optimise coverage.
• Maintain hygiene and housekeeping standards for the counter and displays.

Skills

Dynamic, enthusiastic, and sales‑drven

Passion for make‑up and Retail with a…

Result‑oriented

Customer experience focus

Flexible availability including Weeknd

Management experience

Job description

Benefit Cosmetics is seeking a Part‑time Counter Manager (22.5 hours) at Flannels Metro Centre in Gateshead. You will lead Brow and Beauty Experts, drive sales targets, and deliver outstanding customer experiences.

You will oversee daily operations, stock, administration, and rosters while building brand presence through events and collaborations. The role combines leadership with hands‑on service, including Brow services such as waxing, tinting, and tweezing.