Part-Time Administrator (Maternity Cover) — Friendly, Client-Focused

Confidential; Scarborough; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Enhanced pension

Car parking

22 days' holiday + bank holidays (pro,

Discount scheme

Overtime pay

Job summary

Confidential in Scarborough is seeking an organised, approachable Administrator for a part-time role (21.25 hours per week) on a 9-month fixed-term maternity cover. You will be the first point of contact for clients, handling enquiries, appointments, and correspondence while supporting a friendly team.

The role requires good IT and data entry skills, strong communication and high attention to detail, with a proactive, team-oriented attitude and the ability to prioritise a busy workload.

Qualifications

• Previous experience in an administration, coordination or office-based customer service role.
• Strong IT and data entry skills with knowledge of Microsoft Office packages.
• Excellent written and verbal communication skills with a high level of accuracy and attention to detail.
• A flexible, conscientious and team-oriented approach.
• Strong organisational skills with the ability to prioritise a busy workload.
• A proactive attitude and willingness to learn.

Responsibilities

• Handling client enquiries with care, offering guidance and directing them to the right services both over the phone and via email.
• Managing and booking appointments efficiently using the in-house CRM system.
• Processing and distributing correspondence, both electronically and by mail.
• Supporting the wider team with administrative duties including data entry, filing, scanning and record maintenance.
• Providing accurate information to clients and colleagues to ensure smooth communication across departments.
• Answering the telephone and taking accurate messages to send to colleagues at all levels within the organisation.
• Supporting the reception team by contributing to a welcoming and professional environment, both in person and over the phone.

Skills

Administration experience

IT and data entry

Communication skills

Team-oriented

Organisational skills

Proactive attitude

Tools

Microsoft Office

Job description

Confidential in Scarborough is seeking an organised, approachable Administrator for a part-time role (21.25 hours per week) on a 9-month fixed-term maternity cover. You will be the first point of contact for clients, handling enquiries, appointments, and correspondence while supporting a friendly team.

The role requires good IT and data entry skills, strong communication and high attention to detail, with a proactive, team-oriented attitude and the ability to prioritise a busy workload.